An inquiry initiates a systematic and interactive response process as follows:

• Definition and clarification of the request
• Information collection using a project checklist template
• Project conception and development including alternative scenarios
• Planning, scheduling, and timeline development
• Proposal with Job Sheet submission inclusive of detailed custom time and materials analysis

Upon acceptance each project advances as follows:

• Resource assembly including Client submittals
• Project launch
• Schedule monitoring driven by benchmarks
• Progress reports as agreed
• Submittals and RFI's to client as applicable
• Production and proof reading or editing
• Generations and iterations as applicable
• Revisions, modifications, and Change Orders as agreed where applicable

Completion is characterized by:

• Submission of final deliverables
• Supplemental follow up
• Closeout package including warranty
• Invoicing

All projects are held to these strictly maintained standards:

     + Open and regular communication

     + Complete confidentiality

     + Meticulous attention to accuracy and detail

     + Timeliness of each benchmark

     + Organization and order of resources, including tracking

     + Competitive pricing, cost control and value engineering

     + Secure archive of client proprietary data

     + Certification and guarantee of excellence